Legal
KOZGRID – Privacy Policy
Effective Date: 06/02/2025
ABN: 34 842 346 075
Website: www.kozgrid.com.au
KOZGRID is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following personal information from you:
1.1 Information You Provide to Us
- Full Name
- Email Address
- Phone Number
- Business or Residential Address
- Payment Details (for transactions)
- Project Details (for service inquiries)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Your IP address
- Browser type and device information
- Website usage data (e.g., pages visited, time spent on the site)
- Cookies and tracking data (see Section 6)
1.3 Sensitive Information
We do not collect sensitive personal information (e.g., health records, racial/ethnic data) unless required by law and with your consent.
2. How We Use Your Information
KOZGRID collects your information to:
- ✅ Provide smart home consulting and design services
- ✅ Respond to inquiries and customer support requests
- ✅ Process payments and transactions
- ✅ Improve our website and user experience
- ✅ Send marketing materials (if consented)
📌 We will not sell, rent, or share your personal data with third parties for marketing purposes without your permission.
3. How We Store & Protect Your Data
We store your data on secure servers and use:
- ✔ Encryption for sensitive information
- ✔ Secure third-party payment processors
- ✔ Regular security updates to prevent unauthorized access
📌 We retain your information only as long as necessary for business and legal purposes.
4. How We Share Your Information
We may share your data in these cases:
- ✅ Service Providers & Contractors – If needed to deliver our services (e.g., payment processors, IT support).
- ✅ Legal & Regulatory Requirements – If required by Australian law, court order, or to enforce our Terms & Conditions.
- ✅ Business Transfers – If KOZGRID undergoes a sale or merger, your data may be transferred as part of the transaction.
📌 All third-party service providers must comply with data protection laws.
5. Your Rights Under Australian Law
You have the right to:
- ✅ Request access to your personal data
- ✅ Request corrections or updates to your data
- ✅ Request deletion of your data (subject to legal retention requirements)
- ✅ Opt out of marketing emails at any time
📌 To make a request, contact us at: info@kozgrid.com.au. We will respond within 30 days as required under Australian Privacy Law.
6. Cookies & Tracking Technologies
KOZGRID uses cookies to improve your browsing experience.
6.1 What Are Cookies?
Cookies are small files stored on your device to remember website preferences and enhance user experience.
6.2 Types of Cookies We Use
- ✔ Essential Cookies – Required for website functionality.
- ✔ Analytical Cookies – Help us understand site traffic (Google Analytics).
- ✔ Marketing Cookies – Used for targeted advertising (only with your consent).
6.3 Managing Cookies
You can disable cookies in your browser settings, but some site features may not work properly.
📌 By using our website, you consent to our use of cookies unless you opt out.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., partners, social media). We are not responsible for their privacy practices.
📌 We recommend reviewing third-party privacy policies before submitting personal information.
8. Data Transfers Outside Australia
If we transfer data internationally (e.g., cloud storage providers), we ensure compliance with Australian Privacy Principles and take reasonable security measures.
9. Children’s Privacy
KOZGRID’s services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.
📌 If you believe we have unintentionally collected a child’s data, contact us immediately.
10. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
📌 By continuing to use our services, you agree to the latest version of this Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, or want to make a data request, contact us at:
📍 KOZGRID
📧 Email: info@kozgrid.com.au
🌐 Website: www.kozgrid.com.au
📌 By using our website and services, you acknowledge and agree to this Privacy Policy.